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Services

Membership
Sign up as a Registered Member and enjoy the numerous benefits we have to offer. The best part is that it's all FREE! Click here for details on membership benefits.


E-mail Newsletters

Receive Arts & Crafts Korea's newsletter filled with up-to-date information about our products as well as what's happening in Korea.


Real-time Stock Status

Sign-in to My Account and check the status of your order real-time.


Giftwrapping
In order offer our customers with better service, we charge a minimal fee for giftwrapping your order. For a flat rate of $3.00 per item, we giftwrap your order with wrapping paper of traditional motif, traditiona knot cord, a mini embroidered trinket and a personalized note.

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Find It for Me
Can't find the product you're looking for in our store? We'll find it for you!
Arts & Crafts Korea is dedicated to providing "customized" service for all those interested in the Korean culture. Contact us about an item you're looking for and we'll see if we can find it for you!

How Do I Register My Inquiry?

Step 1 Initial Inquiry
E-mail us at artsandcraftskorea@gmail.com with a description of the item you're looking for. The more detailed the inquiry, the better. This means include size, design, budget, quantity, etc.
Step 2 Our Reply
We will get back to you and tell you whether it is within our ability to find it for you. (within 2 - 7 days depending on item) Sometimes, we are able to find the product right away and e-mail you details and photos.
* Note: If we give you positive response, we are only guaranteeing supply of the item, not an exact time by when you will receive the item.
Step 3 Your Reply
If we reply that we can find it for you, then please respond to the specifics we e-mailed you.
Step 4 Inquiry Registered
Your inquiry will be registered on our list and you will be notified as soon as your product is found.

What are the Fees Involved?
Our 'find it for me' service is simply a side service we offer to our customers. We are not looking to make a profit off of this service. However, we do need to cover any research, transportation costs involved, and especially the transaction fees involved with payment. We have recently updated our service fees and types in order to make it more convenient for our customers.

FIFM Fee

$5.00 OR 20% of merchandise price, whichever is bigger.

This is because if a customer asks us to purchase something that retails $2.00, we can't provide this service only for an extra $0.40, which is 20% of $2.00. There are basic fees and costs involved with all transaction, thus we introduced the above rule.

** Note" Discounts are not valid on 'find it for me' items.

Example
For example, Caleb contacts us and inquires if he can find a Korean mink blanket. After e-mailing us with specifics, we find out that we can source it from him within a few days. The blanket costs $30.00 retail.

The total price he ended up paying (excluding S&H costs) is $36.00 ($30.00 + $6.00). For just a few extra dollars, he found the exact blanket he had been looking for for a long time.


Corporate Gifts

Looking for something for your clients or business partners? Arts & Crafts Korea also offers discounts on corporate gift orders. We can include company logos, company stickers, and even gift wrapping. E-mail us your inquiry.


Wedding Gifts

Looking for something special for your wedding guests? Many of our customers, whether Korean-American or Korean adoptee, have placed customized wedding gift orders with us. E-mail us with your inquir
y. We will soon have a wedding gifts and promo section available with plenty of products available for discount when purchased in bulk.


Catalog

Due to the nature of craft items, we currently do not have a paper catalog available. Please browse our store to view our online catalog.

 

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